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Administrative Assistant for Student Services Job Posting

The Administrative Assistant for Student Services reports to the President of City Vision University. The position is full-time and is a work-from-home position anywhere in the United States. Duties include:

• Student Support 
  • Answer phones to provide support and encouragement to students.
  • Respond to email and chat requests to support and encouragement students.
  • Support students in New Student Orientation course.
  • Assist students in securing proctors for exams through our Proctoring Process.
• Student and Faculty Technical Support 
  • Provide first-tier technical support for our Learning Management System (Populi) to existing students and faculty and refer any second-tier problems to the COO.
  • Monitor activity in learning management system (Populi) to address any problems reported.
• Student Records Management
  • Ensure student information records are accurate each term, including registrations, starts, completions, and grades, and enroll students in courses as requested.
  • Compile student records to ensure that all DEAC, state and federal standards for record-keeping are met.
  • Enter transfer credits according to our Transfer Credit Entering Process.
  • Manage students in our Graduation Checklist Process.
  • Help prepare reports on student attendance and satisfactory academic progress (SAP Process) to ensure that students are eligible to receive financial aid (with COO and Financial Aid Director).
  • Monitor student attendance through our Attendance Warning/Dropping Process.
  • Manage accuracy of student records in student information system (Populi) through Start of Term Process.
  • Finalizing courses each term through our End of Term Process.
• Faculty Records Management
  • Compile faculty records to ensure DEAC, state and federal standards for record-keeping are met.
  • Manage faculty activity monitoring process to ensure timely grading.
• Online Course Maintenance
  • Maintain syllabi, online course listings, online courses in course management system, copy courses each term and perform proofreading, link checking and other accuracy checks each term.
  • Review student and faculty feedback on courses and maintain course improvement to-do list to conduct minor edits as needed (with major edits being done by department chairs).
• General
  • Attend weekly staff meetings and supervision meetings.
  • Provide administrative support as needed.

Qualifications

Required:

• Individuals must have at least an accredited Bachelor's degree.
• Have a demonstrated commitment to our Christian mission.
• Individuals applying for this position should have very strong organizational skills and should be very detail-oriented.
• Strong computer skills are required (extensive experience or training with Google Docs, Google Spreadsheets, Microsoft Word, Excel Spreadsheets and Windows).
• U.S. or Canadian citizen, U.S. or Canadian national or lawful permanent resident alien.

Desired:

• Previous experience in Christian nonprofit organizations serving at-risk communities.
• Prior experience with learning management systems

Pay and Benefits

• $30,000 annual salary
• Health Insurance

Free tuition in City Vision University for yourself and immediate family members including City Vision’s MBA program.

TO APPLY